1Who We Are
PHL77 is an online gaming platform operating at phl77.app, offering Filipino players access to sports betting, esports betting, card games including Pusoy, fishing games, and related services. PHL77 is the data controller responsible for the personal information collected through this platform.
As the data controller, PHL77 is responsible for determining the purposes and means of processing your personal data. This Privacy Policy describes how we fulfil that responsibility in a manner consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations issued by the National Privacy Commission.
Data Protection Officer: PHL77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and applicable data protection law. You can reach our DPO through the contact details in Section 12 of this policy.
2What Data PHL77 Collects
PHL77 collects personal data in several ways — directly from you during registration and use of the platform, automatically through your use of the website and games, and in some cases from third-party sources such as payment providers and identity verification services.
2.1 Data You Provide Directly
Identity Information
Full legal name, date of birth, and gender — collected during account registration and required for identity verification.
Contact Information
Mobile number and email address — used for account verification, transaction notifications, and support communications.
Financial Information
GCash number, Maya account, bank account details, or card information — collected to process deposits and withdrawals. Full payment credentials are not stored by PHL77; they are processed securely by certified payment providers.
Verification Documents
Philippine government-issued ID (e.g., PhilSys, UMID, driver's licence, passport) — requested when required for identity or age verification under our Know Your Customer process.
2.2 Data Collected Automatically
When you use PHL77, certain data is collected automatically through the operation of the platform:
- Device and browser information — device type, operating system, browser version, and screen resolution.
- IP address and approximate location — used to detect access from restricted jurisdictions and for fraud prevention.
- Gaming activity data — bets placed, games played, session duration, wagering history, and account balance movements.
- Login and session data — timestamps, login frequency, and session activity logs maintained for security purposes.
- Cookie and tracking data — described in detail in Section 6 of this policy.
2.3 Data from Third Parties
PHL77 may receive personal data about you from third parties in specific circumstances — for example, identity verification services may confirm whether the details you provided match official records, and payment processors may provide transaction status updates. Any third-party data is handled in accordance with this policy and applicable law.
PHL77 safeguards the personal data of Filipino players from Luzon to Mindanao with consistent, robust privacy practices.
3How PHL77 Uses Your Data
PHL77 uses the personal data we collect only for specific, defined purposes. We do not use your data for purposes beyond what is described here without obtaining additional consent or as required by law.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account registration and management | Name, mobile number, date of birth | To create and maintain your PHL77 account |
| Identity and age verification (KYC) | ID documents, name, date of birth | Required by gaming regulations and anti-money laundering law |
| Processing deposits and withdrawals | Payment details, account balance | To complete financial transactions you initiate |
| Providing gaming services | Gaming activity, session data | To operate bets, games, and platform features |
| Fraud prevention and security | IP address, login data, device info | To protect your account and platform integrity |
| Regulatory compliance | Transaction history, identity data | To meet legal obligations under Philippine law |
| Customer support | Account info, communication history | To resolve queries and disputes efficiently |
| Responsible gaming monitoring | Gaming activity, deposit patterns | To identify potential problem gambling indicators |
| Platform improvement | Aggregated, anonymised usage data | To improve features and performance |
| Promotional communications | Contact info, gaming preferences | To send relevant offers (opt-out available) |
4Legal Basis for Processing
Under the Philippine Data Privacy Act, PHL77 must have a lawful basis for processing your personal data. The bases we rely on for the processing activities described in this policy are:
- Contractual necessity: Processing required to deliver the gaming services you signed up for — account management, game access, and payment processing.
- Legal obligation: Processing required for PHL77 to comply with Philippine gaming regulations, anti-money laundering law, tax obligations, and other applicable legal requirements.
- Legitimate interest: Processing for fraud prevention, security monitoring, and platform improvement — activities that serve both PHL77's operational integrity and players' own interests in a secure platform.
- Consent: Processing for optional activities such as marketing communications. You can withdraw this consent at any time by updating your communication preferences in account settings or by contacting PHL77 support.
5Sharing Your Data
PHL77 does not sell or commercially share your personal data. We share data only in the specific circumstances described below, and only to the extent necessary for the stated purpose.
5.1 Service Providers
PHL77 works with third-party service providers who process data on our behalf. These include payment processors (GCash, Maya, and partner banks), identity verification services, fraud detection providers, cloud infrastructure providers, and customer support technology platforms. All service providers are bound by data processing agreements that require them to process your data only on PHL77's instructions and in compliance with applicable law.
5.2 Regulatory and Legal Disclosure
PHL77 may disclose personal data to government agencies, regulators, or law enforcement authorities when required by Philippine law or valid legal process. This includes compliance with requests from the National Privacy Commission, Anti-Money Laundering Council, or Philippine gaming regulatory bodies.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of PHL77's business, player data may be transferred as part of that transaction. PHL77 will notify registered players of any such change and the new entity will be required to honour the privacy commitments in this policy.
No International Data Transfers: PHL77 processes and stores all player data within systems that comply with Philippine data protection requirements. We do not transfer personal data to countries with materially lower data protection standards without appropriate safeguards in place.
6Cookies and Tracking Technologies
PHL77 uses cookies and similar tracking technologies on its platform. A cookie is a small text file stored on your device by your browser when you visit PHL77. Cookies help the platform function correctly, remember your preferences, and analyse how the platform is used.
Essential Cookies
Required for core platform functions — login sessions, security tokens, and transaction flows. Cannot be disabled without affecting platform functionality.
Analytics Cookies
Help PHL77 understand how players navigate the platform — which pages are visited most, where players encounter issues, and how features are used. Data is aggregated and anonymised.
Preference Cookies
Remember your settings — language preference, display options, and notification preferences — so you don't have to reconfigure them every visit.
Security Cookies
Support fraud detection and account security functions — tracking unusual login patterns, device recognition, and session integrity verification.
You can manage non-essential cookies through your browser settings. Disabling all cookies may affect your ability to use certain features of PHL77. PHL77 does not use third-party advertising cookies.
PHL77 players across the Philippines can enjoy gaming knowing their personal data is protected and handled with care.
7How Long We Keep Your Data
PHL77 retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law. The general retention principles we apply are as follows:
- Active account data — retained for the full duration of your active PHL77 account and for a period of five years following account closure, in compliance with anti-money laundering and gaming regulatory requirements.
- Transaction records — deposits, withdrawals, and bet records are retained for a minimum of five years as required by Philippine financial regulations.
- Identity verification documents — retained for the duration of the account and five years post-closure. Earlier deletion may be requested subject to regulatory minimum requirements.
- Customer support records — retained for three years following resolution of the relevant interaction.
- Marketing data — retained until you withdraw consent or unsubscribe, at which point marketing processing ceases promptly.
- Technical log data — retained for up to 12 months for security and fraud analysis purposes, then automatically purged or anonymised.
When retention periods expire, data is securely deleted or anonymised such that it can no longer be linked to an individual player.
8Your Privacy Rights Under Philippine Law
The Philippine Data Privacy Act gives you specific rights over your personal data. PHL77 is committed to making it easy for you to exercise these rights. Here is what you are entitled to:
Right to Be Informed
To know what personal data PHL77 holds about you, how it is collected, and how it is used — which is the purpose of this Privacy Policy.
Right of Access
To request a copy of the personal data PHL77 holds about you. We will provide this within 30 days of a valid request.
Right to Correction
To request correction of inaccurate or incomplete personal data. Most basic account details can be updated directly through your account settings.
Right to Erasure
To request deletion of your personal data where it is no longer necessary for the purposes collected, subject to our legal retention obligations.
Right to Object
To object to processing of your data for direct marketing purposes. You can opt out of marketing communications at any time through account settings or by contacting support.
Right to Data Portability
To receive your personal data in a structured, commonly used electronic format where technically feasible. Submit a request through PHL77 support.
To exercise any of these rights, contact PHL77's Data Protection Officer through the details in Section 12. We will respond to all valid requests within 30 calendar days. If your request is complex or voluminous, we may extend this period by up to an additional 30 days with notice.
If you believe PHL77 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. PHL77 encourages you to contact us first so we can address your concern directly.
9Data Security Measures
PHL77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures are reviewed and updated regularly as part of our ongoing security programme.
Encryption
All data in transit between your device and PHL77 servers is encrypted using TLS 1.2 or higher. Sensitive stored data is encrypted at rest using AES-256.
Access Controls
Access to personal data within PHL77 is restricted to authorised staff on a need-to-know basis. All access is logged and audited regularly.
Security Audits
PHL77 conducts periodic security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
Incident Response
PHL77 maintains a documented incident response plan. In the event of a breach affecting your data, you and the NPC will be notified within the timeframes required by law.
While PHL77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in protecting your account — use a strong, unique password, keep your contact details current, and report any suspected unauthorised account access to PHL77 support immediately.
10Children's Privacy
PHL77 is strictly a platform for adults. The minimum age to register and use PHL77 is 21 years old, in accordance with Philippine gaming regulations. PHL77 does not knowingly collect personal data from persons under 21 years of age.
If PHL77 discovers or is informed that an account has been created by a person under the minimum age, that account will be closed immediately and any data associated with it will be handled in accordance with applicable regulatory requirements. If you believe a minor has registered on PHL77, please contact us immediately through the details in Section 12.
Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use device-level parental controls and to speak openly with young people about responsible behaviour online.
11Updates to This Privacy Policy
PHL77 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes — those that significantly affect how your data is used or your rights — we will notify registered players via the email address or mobile number on their account at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects when the most recent version of the policy was published. We encourage you to review this policy periodically, particularly if you return to PHL77 after a period of inactivity.
Your continued use of PHL77 after a policy update has been notified and has taken effect constitutes acceptance of the revised policy. If you do not agree with an update, you may request voluntary account closure before the change takes effect.
12Contact PHL77 About Privacy
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach PHL77's Data Protection Officer through the following channels:
privacy@phl77.app — for formal privacy requests, data access requests, and written complaints. We aim to respond within 5 business days.
Live Chat
Available 24/7 through the PHL77 platform. For urgent privacy concerns — such as suspected unauthorised account access — live chat is the fastest channel.
When submitting a privacy request, please include your registered account username and a clear description of your request or concern. This helps us locate your account and process your request efficiently. PHL77 may need to verify your identity before fulfilling a data access or deletion request to ensure we are responding to the account holder.